Terms & Conditions

Confirmations

All bookings are given a confirmation number and given to the client. We would ask that the client check the details on this confirmation and make sure all the details are correct.

Hire Price

The hire price is guaranteed to remain the same as quoted at the time of reservation so long as no changes have been made to itinerary or vehicle size. Any alterations made to the journey itinerary after the reservation has been made will be charged accordingly.

Costs

Any costs incurred on the journey (including Tunnel, toll costs & parking) will be charged at cost. If parking tickets are issued to our drivers/vehicles as a result of passenger instructions, then the client named on the booking will incur additional costs to cover these.

Cancellations

Cancellations must be made by email to info@premiumchauffeursdublin.com or by phone +353 87 968 2034.

Transfers/Airport Transfers

You have the right to cancel for free up to 24 hours prior pickup. If between 24 hours and 12 hours’ notice is given there is a 50% charge. If less than 12 hours’ notice is given there is a 100% charge.

One Day Tours/Events

You have the right to cancel for free up to 48 hours prior pickup. If less than 48 hours’ notice is given there is a 100% charge.

Multi Day Tours

You have the right to cancel for free up to 5 days prior to the start date of your tour. If less than 5 days’ notice is given there is a 100% charge.

Waiting Times

  • Airport Pickups: 60 minutes of waiting time is included and begins from the moment the plane has landed. Once past the 60 minutes the waiting time will be charged at our hourly rate.
  • All Other Pickup Locations: 15 minutes of waiting time is included and starts from the requested pickup time. Once past the 15 minutes the waiting time will be charged at our hourly rate.

No Shows

If the client fails to arrive at his/her collection point there is a 100% charge. We will try to make contact with the client or booking contact before the driver is instructed to leave.

Amendments to Bookings

Premium Chauffeurs Dublin reserves the right not to accept amendments to booking if made less than 24 hours prior pickup.

Hourly Bookings

A minimum hire of 4 hours is requested. Each hour includes a distance of 25 kilometres.

Contact

Please contact us if you have any questions regarding our T&C's.
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